Head of Operations Jobs in Nigeria at Workforce Management Centre

Workforce Management Centre – Our client, a reputable Express Logistics and Technology Company with operations in Lagos, Nigeria, is currently recruiting for the position below:

Job Title: Head of Operations

  • Build a world-class network of delivery riders and drivers
  • Build a complete operations team and manage development programs for all team members
  • Manage health, safety, regulatory and compliance requirements for the delivery workforce
  • Source, Procure, Manage and Maintain Delivery Assets and Technology Devices
  • Expand delivery operations into new cities and hubs
  • Create and deliver training programs for Delivery Riders and Drivers
  • Manage operating and work schedules to cover weekday and weekend operations
  • Deliver Weekly Performance Reports and Analytics on Customer Service and Operations
  • Ensure performance metrics stay above agreed thresholds
  • Execute Special projects: such as Learning, Recruitment and Reward Systems.
  • Deliver world-class customer experience and customer support operations
  • Develop and optimize logistics processes to enable aggressive growth
  • Create a large Pipeline of "Ready to hire" riders and drivers
  • Hands-on Operations Genius – With track record of managing world-class operations processes
  • 7 years+ experience in Logistics, Supply Chain, Distribution and Last-mile Delivery
  • Strong sense of accountability and responsibility for achievement
  • Strong analytical / problem solving skills. Obsessed with detail and a Meticulous time manager
  • Strong written and oral communication.
  • Strong passion for technology/data, and deep interest in technology enabled operations
  • Global worldview (and experience), self-starter and strong entrepreneurial instincts
  • Team builder with ability to inspire others towards a compelling vision

Job location

Application Closing Date
20th January, 2017

How to Apply
Interested and qualified candidates should kindly forward their CV's to: [email protected] Please indicate the job title as the subject of the email.