Members Service Executive at Ventures Platform

Company Highlight:

Ventures Platform serves as a community and launchpad for technology innovators solving some of the most challenging problems on the African continent. It is a carefully curated hub where tech-enthusiasts, freelancers, start-up entrepreneurs, and professionals on the go, who share common attitudes, interests, and goals, can meet, network and create.


Job Title: Members Service Executive

Responsibilities
  • In this role you will act as Ventures Platform's internal brand ambassador by promptly and efficiently attending to all walk in and internal customer requests. He or she will also:
  • Answer customers' questions and provide information on all VP services including incubation co-working, social and lifestyle services.
  • Complete membership transactions and on-board paid members with access cards and other needed tools.
  • Provide best practice front office management systems that include visitor receipt & management, telephone systems management and client service management
  • Respond to all inbound/walk-in calls/enquiries and forward on to relevant parties as and when applicable
  • Provide support to members and visitors, while walking with all relevant teams to ensure that the campus environment is conducive for its users.

Skills

  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

Requirements

  • Bachelor's Degree
  • Proven experience as a front desk representative, agent or relevant position
  • Familiarity with office machines such as printers

Job Location: Abuja

Application Closing Date
21st February, 2017.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected]


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