Programme Assistant at The United Nations Development Programme (UNDP)

Company Highlight:

United Nations Development Programme (UNDP) helps developing countries attract and use aid effectively. In all our activities, we encourage the protection of human rights, capacity development and the empowerment of women.

Job Title: Programme Assistant

Job Description
  • Under the guidance and direct supervision of the Country Director, the Programme Assistant ensures effective and efficient functioning of the Country Director's and Deputy Country Director (Programmes) offices.
  • He/she maintains full confidentiality in all aspects of assignment, maintenance of protocol procedures, management of information flow and follow-up on deadlines and commitments made.
  • The Programme Assistant works in close collaboration with the Front Office, and Programme and Operations teams, UN Agencies and national authorities to ensure efficient flow of information, actions on instructions, agendas.

Duties and Responsibilities
Summary of key functions:

  • Effective and efficient functioning of the Country Director's and Deputy Country Director (Programmes) offices
  • Effective communications and administrative support to the office
  • Facilitation of knowledge building and management

Ensures effective and efficient functioning of the Country Director's and Deputy Country Director (Programmes) office focusing on achievement of the following results:

  • Management of the office, ensuring an environment of professionalism and teamwork at all times, and setting exemplary standards of conduct for the CO team;
  • Efficient and discreet management of the schedules
  • Screening of all incoming communications, filter outgoing correspondence for supervisor's signature, clearance and further action by other staff; wherever possible.
  • Adherence to appropriate protocol and correspondence guidelines by CO team when communicating with Government and other external partners;
  • Use of automated office management system
  • Organization of regular and ad-hoc meetings; preparation of minutes and summaries of actions to be taken; tracking of progress on planned issues; follow-up with focal points.

Ensures provision of effective communications and administrative support to the office focusing on achievement of the following results:

  • Maintenance of the filing system ensuring safekeeping of confidential materials. Use of automated filing system.
  • Coordination of the information flow in the office and dissemination of corporate and interoffice communication to staff as required.
  • Draft routine correspondence, interoffice circulars, general briefing notes, documents, reports, and minutes of meetings when requested, translations when required;
  • Administration of travel, meetings, appointments and briefings of Country Director/Deputy Country (Programme). Including drafting of background notes.
  • Maintenance of Teams' status reports, best practices, lessons learned, publishing on section intranet and compiling of information for resource mobilization and communications officers.
  • Support to organization of advocacy events if required
  • Facilitation of information sharing with Management Support, and Programme and Operations Teams.
  • Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of the reports to the Country Director.

Ensures facilitation of knowledge building and management focusing on achievement of the following results:

  • Sound contributions to knowledge networks and communities of practice.
  • Organization of trainings for UNDP staff on coordination, administration and protocol issues.

Impact of Results

  • The key results have an impact on the efficiency of the Country Director's and Deputy Country Director (Programmes) offices.Accurate analysis and presentation of information strengthens the capacity of the Country Director's office and promotes the image of UN/UNDP as an effective contributor to the development of the country. Incumbent's own initiative is decisive in results of work and timely finalization.

Core Competencies

  • Ability to make new and useful ideas work Level 1: Support(Reliable Replication)


  • Ability to persuade others to follow Level 3: Apply & Adapt (Recognized contributor with demonstrated ability)

People Management:

  • Ability to improve performance and satisfaction Level 1: Support(Reliable Replication)


  • Ability to listen, adapt, persuade and transform Level 2: Execute & Learn (Perform defined tasks)


  • Ability to get things done Level 1: Support(Reliable Replication)
  • Technical/Functional

Knowledge Management and Learning:

  • Level 1: Support (Reliable Replication)

Development and Operational Effectiveness:

  • Level 1: Support (Reliable Replication)

Leadership and Self-Management:

  • Level 1: Support(Reliable Replication)

Knowledge Management:

  • Ability to efficiently handle and share information and knowledge
  • Level 2: Execute & Learn (Perform defined tasks)

Required Skills and Experience

  • Secondary Education with specialized secretarial training or office management.
  • University Degree or equivalent would be desirable but not prerequisite.


  • 5 years of progressively responsible secretarial, administrative, programme experience is required at the national or international level.
  • Experience in the usage of computers and office software packages (MS Word, Excel), and handling of web based management systems.

Language Requirements:

  • Fluency (both written and spoken) in English.
  • Ability to communicate in at least one national language.

Job location

Application Closing Date
8th March, 2017

How to Apply
Interested and qualified candidates should:  APPLY HERE

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