Windows Server System Administrator at MRS Oil Nigeria PLC

Company Highlight:

Aquarian Consult Limited – Our client, MRS is an African conglomerate in diverse activities, yet focused on capturing the entire value chain in oil trading, shipping, storage, distribution and retailing.

Job Title: Windows Server System Administrator


Job Summary
  • The System Administrator will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
  • This individual will participates in technical research and development to enable continuing innovation within the infrastructure.
  • This will individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.

Accountabilities    
Responsibilities:

  • Perform timely Patch management as per the Schedule.
  • Deployment of Monthly MS Fixes / Patches
  • Controlled Reboot of all systems after patch application
  • Removal of Patches if issues occur
  • OS software installation of non-mandatory patches and service packs

Change Management:

  • Perform Change Management as per the process.
  • Change Raising to facilitate incident resolution
  • Change Raising to facilitate Problem resolution
  • Change Review and Monitoring
  • Change Management Reporting
  • Change Review and Monitoring

Problem Management:

  • Responsible for preparing RCA document for Severity 1 & Severity 2 calls.
  • Trend analysis of Capacity report
  • Trend analysis of availability report
  • Problem Management and RCA
  • Trend analysis of tickets and recommendation of improvement
  • Identifying problem areas and finding out ways to reduce that

Documentation:

  • Documenting the changes in change management.
  • Document the Incident Report in Incident Management Tools.
  • Creating and updating of technical documentation.

Antivirus:

  • Antivirus management
  • EPO administration
  • Initiate Outbreak co-ordination team
  • Troubleshooting of Antivirus Definitions
  • Resolution of out of date Pattern files
  • Cleaning, deleting and Quarantining affected files
  • Management of Performance Monitoring Alerts (false positive)
  • Monitoring and Logging for Security violations

Reporting:

  • Bi-annual capacity report generation
  • Reporting on outstanding Problem Records
  • Generation of Monthly Service Level Report
  • Generation of Monthly Patch Report.

System Administration:

  • Windows OS & AD Incident/Production Management
  • Installing, Configuring and Hardening of Windows Servers
  • Installing, Configuring and Managing AD / DHCP / DNS Services.
  • AD Replication monitoring and regular health checks to be performed
  • Creating Group Policies and implementation as per standard procedures.
  • RAID Configurations and Disk management utilities tools.
  • Perform Security Health Check of Windows servers and other compliance related activities.
  • The setup and maintenance of new infrastructure of Windows 2012, Windows 2008 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server,
  • Controlled shutdown and restart of services and dependencies
  • Console operations – verify system availability
  • Monthly check of assets against CMDB
  • Daily Operating System alert handling and response
  • Quarterly / half yearly password maintenance and scheduling
  • Ticket Status Check and Update
  • Respond to False Positive Alerts
  • Incident Escalation and Progress Monitoring
  • Handling Sev1 Incidents reported by automated alerts
  • Handling Sev2 Incidents reported by automated alerts
  • Monitoring of DHCP Scopes
  • Change and Deletion of DHCP scope entries
  • Change and Deletion of DHCP Scopes
  • Management of IP Reservations
  • Maintenance of DHCP Scope Options
  • Management of DHCP Incidents and Alerts

Key Performance Indicators

  • High Systems Availability.
  • Reduced Complaints from End Users.
  • Timely Incident Re
  • Timely Recovery from Disaster
  • End Users' Competence in System Usage.

Requirements
Qualifications:

  • A Bachelor's Degree, or HND In Information Technology, Computer Science/Engineering, or related discipline.
  • Windows System/Server Administration Professional Certification would be an added advantage.

Knowledge, Skills and Competencies:

  • Ability to effectively troubleshoot complex technical issues
  • Extensive knowledge of PC/server hardware and software maintenance
  • Experience with physical (Dell, HP, IBM) and virtual (VMware/Hyper-V/ Citrix) servers
  • Proficient with Windows Active Directory services
  • Proficient with TCP/IP network protocols
  • Familiarity with Microsoft System Center Configuration Manager (SCCM)
  • Familiarity with Microsoft System Center Operations Manager (SCOM)
  • Familiarity with Assured Compliance Assessment Solution (ACAS)

Experience:

  • A Minimum of 5yrs Experience in Windows Server Administration.
  • Good understanding GPOs, DNS, DC, MS Azure, WINS Resolution,
  • Maintenance and review of operating system admin accounts
  • Maintenance and review of application admin accounts
  • Maintenance of Hardware Monitoring Agents
  • Maintenance of Hardware Management Packs (SCOM).

Personal Attributes:

  • Excellent interpersonal, communication and leadership skills
  • Assertive and driven
  • Resilient and committed
  • Inspires and nurtures growth
  • Integrity and ethics.

Physical & Other:

  • Travel within and Outside Nigeria may be required.

Job location: MRS Tincan Lagos

Application Closing Date
Not Specified

How to Apply
Interested and qualified candidates should send their CV's to: [email protected]

Note:
  • Ensure that the subject of your email is the Job Code and Job Title.
  • Kindly attach your CV(PDF Format).
  • Only Qualified Candidates will be contacted.


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