Information Support Specialist at Psyntech

Psyntech – Our client is a group of companies based in Kwara State, Nigeria. Their interest is in the health & wellbeing, manufacturing and social welfare sectors.
We are recruiting to fill the position below:

Job Title: Information Support Specialist

Job Description


  • They are seeking a qualified candidate to provide specialist support services in the IT function.
  • The successful candidate will provide leadership for this function for the fast-growing Group.
Responsibilities
  • Install and configure computer hardware operating systems and applications, and help train employees on how to use them
  • Monitor and maintain computer systems and networks;
  • Troubleshoot and resolve network, hardware & software problems.
  • Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
  • Support and manage the roll-out of new applications and infrastructure;
  • Serve as IT systems administrator for the Group;
  • Establish a good working relationship with customers and other professionals (e.g., software developers);
  • Test, evaluate and deploy new technology as may be needed;
  • Maintain records of software licences for compliance and management
  • Manage stocks of equipment, consumables and other supplies
  • Advice and deploy every necessary IT security measures for the group
  • Offer suggestions for possible upgrades and changes within the IT department.
  • Perform any other related tasks as may be required.

Requirements
Education:
  • Good university degree in Information Technology, Computer Science, Engineering or any other related fields.

Professional Qualification:
  • Microsoft (Server, Office, database etc), CISCO, Oracle, Strong Web development and Analytics or any related IT certification relevant to support the Group

Age:
  • Not More than 35 years

Experience:
  • Candidates should live within Ilorin and its environs.
  • Minimum of 7 years' work experience in IT support and team leader roles
  • Proven experience in software installation and management as well as hardware support and maintenance.

Skills and Competencies:
  • In-depth knowledge of hardware, software and network design and implementation
  • Up-to-date knowledge of the latest IT and software trends
  • Proven track record of maintaining IT structural integrity
  • Strong customer service attitude
  • Ability to quickly establish good working relationships with customers
  • Ability to interact confidently with customers to establish what the problem is and explain the solution;
  • Ability to work well in a team;
  • Strong communications skills
  • Excellent organisational skills
  • Ability to think logically and prioritise workload;
  • Excellent attention to detail.
  • Excellent analytical and problem solving skills
  • Understanding of complex information and requirements.

Job Location: Kwara

Application Closing Date
21st July, 2017

How to Apply
Interested and qualified candidates should send their CV's to: careers@psyntech.net The subject of the mail should be the position being applied for.

Note:
Only shortlisted candidates will be contacted.


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