Key Account Managers at Layer3 (Lagos and Abuja)

Layer3 – At Layer3, we aim to remain at the forefront of our clients' business transformation ambitions. We combine our knowledge of world-class technology solutions, in addition to our partnership with some of the global technology providers, to deliver exceptional value for our clients.
We are recruiting to fill the position below:

Job Title: Key Account Manager

Department: Sales

Reports To: Head of Sales

Job Summary

  • The Key Account Manager is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.
  • He/she will need a high level of an innovative and eager mind in order to research, propose, and sell services and respond effectively to clients' queries.
  • The Key Account Manager will hold an end to end process ownership of all Layer3 clients life cycle from Prospecting, Acquiring, Conversion (closing the deal), Retention and Loyalty.
  • He/she must be energetic, detailed, and customer focused person with the ability to prioritize work, liaise with team members, and work as an individual to achieve targets and complete goals.
  • The primary objective is to develop strategic partnerships with key account decision makers to drive revenue and position Layer3 for larger wins in the future.

Job Duties

  • Focusing on growing and developing existing clients, together with generating new business.
  • Develop, penetrate and maintain relationships with key decision makers at existing key accounts through regular planned contact
  • Meet and exceed yearly sales target.
  • Develop a solid understanding of all unique purchasing/sourcing processes, procedures and decision criteria to formulate a strategic account penetration plan detailing the actions necessary to effectively and profitably close orders with each account.
  • Analyze customer needs and identify product solutions to fit needs, desires and budget.
  • Search for new clients and create database of prospects that will benefit from company products or services and maximize customer potential in designated regions.
  • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
  • Write business plans for all current and opportunity tender business.
  • Develop long-term relationships with customers
  • Manage and interprete customer requirements – speaking with clients to understand, anticipate and meet their needs;
  • Calculate and issue client quotations;
  • Negotiate tender and contract terms to meet both client and company needs;
  • Administer client accounts;
  • Analyzing costs and sales
  • Record and maintain client contact data
  • You will act as the key interface between the customer and all relevant divisions
Qualifications
  • University Degree or its equivalent, preferably in Computer/Electrical/Electronics Engineering or Computer Science is required.
  • Three or more year(s) field sales and account management professional experience with an ICT Solutions Provider.
  • Relevant experience in sale of IT services with knowledge of solutions from Juniper Networks, Blue Coat, F5, Cisco and VMware will be an added advantage

Competencies:
  • Strong account management and relationship building skills
  • Experience of managing major national accounts
  • Highly self-motivated
  • A solid sales background
  • Ability to research and quickly disseminate information
  • Excellent customer service skills
  • Excellent skills in business and report writing
  • Excellent communicator
  • Sound judgment and good business sense
  • Team working ability
  • The ability to build relationships with clients quickly
  • Analytical and problem-solving skills
  • Resilience and tenacity
  • Independence

Performance Indicators:
  • Input data regarding quotations and sales into ERP software (with 0% error rate)
  • Prepare weekly reports and track sales projections
  • Prepare monthly sales report
  • Provides quarterly sales figure to determine budget projections
  • Provide reports on new clients demanding for the company's products
  • Organize and plan work to meet deadlines
  • Establish and maintain working relationships with colleagues, staff in other departments, and members of the public.
Job Locations: Lagos and Abuja

Application Closing Date
Not Specified.

How to apply
Interested and qualified candidates should:
Click here to apply online

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