VAS Application Support Analyst | Dahfex Global Solutions

Dahfex Global Solutions (DGS) is a dynamic Telecoms VAS company that specializes in delivering customer-centric and revenue-driven Value Added Services to Mobile Network Operators.
At DGS, we are committed to providing practical, cost-effective and innovative solutions to daily business challenges ‎with strategic planning, analysis and excellent execution skills and capability.
We are recruiting to fill the position of

Job Title: VAS Application Support Analyst

Location: Lagos

Job Summary

  • The candidate will be responsible for effective design, development, implementation and management of varying web and database applications including server management.

Job Description

  • Responsible for Windows server management and database management.
  • Design, develop, and implement Web Applications that will interact with MNOs' platforms.
  • Reporting, monitoring activities on the VAS Applications/platforms, performance, system Analysis and improvement
  • Resolving escalated customer and/or MNOs complaints.
  • Participation in products conceptualization, development, integration including UAT, deployment and post launch activities.
  • Testing, integration, implementation and maintenance of deployed VAS applications and services on the MNOs' platforms.

Qualifications

  • Bachelor's Degree or HND with a minimum of 2nd class upper in Computer Science, Engineering and any other relevant fields.
  • Must be result-oriented and move fast to meet customer needs.
  • Proven leadership ability with excellent interpersonal communication skills.
  • Must have a sharp business development focus and demonstrative innovative approaches.
  • Must be a self-starter, someone who demonstrates by getting out in the marketplace
  • Minimum of 2 years' work experience in the Telecommunications industry.
  • Able to operate in a performance driven organization.
  • Strong analytical skills able to draw conclusions from data, management information and trends
  • Knowledge of Telecommunications VAS ecosystem will be an added advantage.

Required Skills

  • Strong knowledge of Microsoft SQL Server development and administration skills. Problem Solving and Troubleshoot
  • Ability to troubleshoot and solve problems.
  • Foresight to anticipate and address potential issues before they become issues.
  • Ability to manage time effectively and adapt quickly to changing priorities.
  • Working knowledge of SQL Databases & basic network configuration.
  • Ability to work independently under pressure with minimum supervision a university degree with relevant experience.
  • Experience in any of the development languages/environments PHP, C++.NET (C#, VB), ASP, JavaScript, JQuery, XML, soap language etc.
  • Knowledge of Windows OS and LINUX/UNIX operating systems.
  • A minimum of two (2) years' experience post NYSC with experience in database management, Windows server management, web application management, VPN configuration with a proven record of success.

How to Apply

Interested and qualified candidates should send their CV's to: [email protected] indicating position applied for as the subject of the mail.
Note: Only candidates residing in Lagos should apply for this position and only shortlisted candidates will be contacted.
Application Deadline: 21st September 2017.

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